Shondeck Financial Services & Insurance Data Breach Investigation

Recently, Shondeck reported to the Attorney General of Montana that it had experienced a data breach in which sensitive personal identifiable information in its care may have been compromised. According to the breach notice, on April 3, 2025, Shondeck unusual activity in one of its email accounts.¹ As a result, Shondeck launched an investigation to determine the nature of the incident.

Through its investigation, Shondeck confirmed that the sensitive personal information in the affected email account may have been accessed by an unauthorized third party during the breach.¹ As a result, Shondeck began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. As of October 1, 2025, the type of information impacted in the breach has not been made publicly available by Shondeck.¹ However, according to Montana state reporting guidelines, “personal information” can include the following types of information:

• Name

• Social Security number
• Driver’s license number, state identification number, or tribal identification number
• Account number or credit or debit card number, in combination with any required security code, access code, or password that would permit access to an individual’s financial account
• Medical record information
• Taxpayer identification number
• An identity protection personal identification number issued by the United States internal revenue service

As a result of the breach, Shondeck began mailing data breach notification letters to impacted individuals. Based on the breach notice being sent to Montana residents, Shondeck is providing affected individuals with a list of the specific types of sensitive information impacted and complimentary credit monitoring services.¹ A link to the letters that Shondeck filed with the Attorney General of Montana is below.