Strauss Borrelli PLLC, a leading data breach law firm, is investigating Family Counseling Service of the Finger Lakes, Inc. (“Family Counseling”) regarding its recent data breach. The Family Counseling data breach involved sensitive personal information and protected health information belonging to an unknown number of individuals.
ABOUT FAMILY COUNSELING SERVICE OF THE FINGER LAKES, INC.:
Family Counseling is a mental healthcare agency based in New York. Founded in 1962, Family Counseling provides counseling and supportive mental health services to individuals, children, and families through programs such as general counseling, trauma therapy, Hispanic bilingual family services, domestic violence, and employee assistance.2,3 Headquartered in Geneva, New York, Family Counseling employs over 50 individuals.3
WHAT HAPPENED?
Recently, Family Counseling announced that it had experienced a data breach in which sensitive personal identifiable information and protected health information in its care may have been compromised. According to the breach notice, on or about February 4, 2024, Family Counseling discovered that a number of employee email accounts were accessed by an unauthorized party.1 As a result, Family Counseling launched an investigation to determine the nature of the incident.
Through its investigation, Family Counseling confirmed that sensitive personal information and protected health information in its emails may have been accessed and/or acquired by an unauthorized third party between January 14 and February 4, 2025. As a result, Family Counseling began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:
- Name
- Social Security number
- Date of birth
- Driver’s license number
- Bank account number
- Health insurance information
- Medical information
As a result of the breach, on August 25, 2025, Family Counseling posted notice to their website and began mailing data breach notification letters to impacted individuals. Based on the breach notice posted to their website, Family Counseling is providing affected individuals with a list of the specific types of sensitive information impacted and complimentary credit monitoring services.1 A link to the website breach notice is below.
If you received a breach notification letter from Family Counseling Service of the Finger Lakes, Inc.:
We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.
