Strauss Borrelli PLLC, a leading data breach law firm, is investigating Compass Counseling Services, LLC (“Compass”), regarding its recent data breach. The Compass data breach may have involved sensitive personal identifiable information and protected health information belonging to over 5,200 patients.
ABOUT COMPASS COUNSELING SERVICES, LLC:
Compass is a mental health clinic based in Florida. Founded in 2011, Compass provides counseling, group therapy, medication management, and psychological/neurological testing; provided by a dedicated team of psychotherapists and psychiatric medical providers.2 Headquartered in Orlando, Florida, Compass has a medical staff of 14 medical professionals.2
WHAT HAPPENED?
On June 16, 2025, Compass announced that it had experienced a data breach in which the sensitive personal identifiable information and protected health information in its care may have been compromised.1 According to the breach notice posted on its website, on November 20, 2024, Compass identified unauthorized access to its network.1 As a result, Compass launched an investigation to determine the nature of the incident.
Through its investigation, Compass determined, on February 2, 2025, that certain files within the Compass network were accessed by an unauthorized actor from approximately November 19 to November 21, 2024.1 As a result, Compass began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. According to the breach notice, the sensitive personal information potentially affected includes the following types of information:
- Name
- Social Security number
- Date of birth
- Driver’s license
- Medical information (e.g. health records, medical history, patient numbers, provider names and locations, medical diagnosis information, medical treatment information)
- Health insurance information
- Financial account information
Recently, Compass began providing notice to impacted individuals. Based on the notice posted to its website, Compass is providing affected individuals with a list of the specific types of sensitive information impacted. A link to the breach report on Compass’s website is posted below.
If you received a breach notification letter from Compass Counseling Services, LLC or believe you have been impacted by the breach:
We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.
