Prime Retirement Solutions Data Breach Investigation

Recently, Prime Retirement Solutions reported to the Attorney General of Maine that it had experienced a data breach in which sensitive personal identifiable information in its care may have been compromised.¹ According to the breach noticer, Prime Retirement Solutions recently discovered that an unauthorized third party had gained access to one of its employee’s Office 365 account.¹ As a result, Prime Retirement Solutions launched an investigation to determine the nature of the incident.

Through its investigation, Prime Retirement Solutions confirmed that sensitive personal information in its systems may have been accessed and acquired by an unauthorized third party between December 12, 2024, and March 16, 2025. As a result, Prime Retirement Solutions began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. On June 18, 2025, Prime Retirement Solutions completed this review. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

• Name
• Social Security number
• Address
• Date of birth
• Individual taxpayer identification number

As a result of the data breach, on June 26, 2025, Prime Retirement Solutions began sending breach notification letters to impacted individuals. Based on the breach, Prime Retirement Solutions is providing affected individuals with a list of the specific types of sensitive information impacted and complimentary credit monitoring services. A link to the form breach notification that Prime Retirement Solutions is below.