Clarity Group Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Clarity Group, Inc. regarding its recent data breach. The Clarity Group data breach may have involved sensitive personal information belonging to an undetermined number of individuals.

ABOUT CLARITY GROUP, INC.:

Clarity Group is an organization that provides software and training for healthcare risk management and patient safety to healthcare providers. Founded in 2001, Clarity Group provides services such as healthcare risk management software, benchmarking and analytics, and healthcare safety and risk management resources.2 Today, Clarity Group offers their SafetyZone® Flex-Fit™ software which allows healthcare providers to access relevant modules, report incidents, and collect data for risk management and patient safety.2 Headquartered in Chicago, Illinois, Clarity Group employs over 40 individuals.3

WHAT HAPPENED?

On June 4, 2025, Clarity Group reported to the Commonwealth of Massachusetts that it had experienced a data breach in which the sensitive personal identifiable information in its care may have been compromised. According to the breach notice, on January 16, 2025, Clarity Group identified suspicious emails being sent from two employee’s email addresses.1 As a result, Clarity Group launched an investigation to determine the nature of the incident.

Through its investigation, on May 7, 2025, Clarity Group confirmed that an unauthorized threat actor accessed two employee email mailboxes between January 9 and January 16, 2025.1 As a result, Clarity Group began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

  • Name
  • Social Security number

 

On June 4, 2025, Clarity Group began mailing data breach notification letters to impacted individuals. Based on the breach notice sent to Massachusetts residents, Clarity Group is providing affected individuals with a list of the specific types of sensitive information impacted and 24 months of complimentary credit monitoring services. A link to the breach report filed by the Commonwealth of Massachusetts is below.

If you received a breach notification letter from Clarity Group, Inc.:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

Contact Us Now

Please enable JavaScript in your browser to complete this form.
Name
Terms & Conditions and Privacy Policy

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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©2025 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY