Gateway Community Services Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Gateway Community Servies, Inc. (“Gateway”) regarding its recent data breach. The Gateway data breach involved sensitive personal information and protected health information belonging to over 34,000 individuals.

ABOUT GATEWAY COMMUNITY SERVICES, INC.:

Gateway is an addiction treatment organization based in Florida. Founded in 1978, Gateway provides treatment and recovery services to adults, adolescents and veterans, suffering from alcoholism, drug addiction and related mental health issues.3 As of today, Gateway has served over 300,000 individuals.3 Headquartered in Jacksonville, Florida, Gateway employs over 200 individuals.

WHAT HAPPENED?

Recently, Gateway announced that the sensitive personal identifiable information and protected health information in its care may have been compromised. According to the breach notice, Gateway recently discovered that it had experienced a network security incident.1 As a result, Gateway launched an investigation to determine the nature of the incident.

Through its investigation, Gateway confirmed that sensitive personal information in its systems may have been accessed and acquired by an unauthorized third party on April 11, 2025. As a result, Gateway began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

  • Name
  • Social Security number
  • Address
  • Date of birth
  • Driver’s license or state identification number
  • Medical or treatment information
  • Health insurance information

 

On May 28, 2025, Gateway posted a notice of the incident on its website. Additionally, Gateway will soon begin sending breach notification letters to impacted individuals. Based on the website breach notice, Gateway is providing affected individuals with a list of the specific types of sensitive information impacted and complimentary credit monitoring services. A link to the form breach notification that Gateway posted to its website is below.

If you received a breach notification letter from Gateway Community Services, Inc.:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

Contact Us Now

Please enable JavaScript in your browser to complete this form.
Name
Terms & Conditions and Privacy Policy

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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©2025 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

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