Strauss Borrelli PLLC, a leading data breach law firm, is investigating BlueCross BlueShield of Texas (“BCBSTX”) regarding its recent data breach. The BCBSTX data breach involved sensitive personal information and protected health information belonging to over 12,000 individuals.
ABOUT BLUECROSS BLUESHIELD OF TEXAS:
BCBSTX is a health insurance company based in Texas. Founded in 1929, BCBSTX offers a variety of healthcare plans to individuals and employers, including dental and vison plans, group ancillary plans, individual and family, Medicaid, Medicare, pharmacy coverage, and more.2 Today, BCBSTX works with more than 168,000 physicians and health care practitioners, and 550 hospitals to serve nearly 8 million members in all 254 counties of Texas.3 Headquartered in Richardson, Texas, BCBSTX employs over 5,000 individuals.
WHAT HAPPENED?
Recently, BCBSTX announced that it had experienced a data breach in which sensitive personal identifiable information and protected health information in its care may have been compromised. According to the breach notice, on February 11, 2025, BCBSTX became aware of unauthorized activity on its portal system: Blue Access for MembersSM.1 As a result, BCBSTX launched an investigation to determine the nature of the incident.
Through its investigation, BCBSTX confirmed that sensitive personal information in Blue Access for MembersSM may have been accessed by an unauthorized third party between November 8, 2024, and March 5, 2025. As a result, BCBSTX began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:
- Name
- Social Security number
- Address
- Date of birth
- Telephone numbers
- Fax numbers
- Email address
- Service dates
- Medical record numbers
- Health plan beneficiary numbers
- Account numbers
- Medical/dental service and billing information
As a result of the breach, BCBSTX posted a notice of the incident on its website. Based on the website breach notice, BCBSTX is providing affected individuals with a list of the specific types of sensitive information impacted and complimentary credit monitoring services. A link to the form breach notification that BCBSTX posted to its website is below.
If you received a breach notification letter from BlueCross BlueShield of Texas:
We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.
