Universal Lenders Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Universal Lenders, LLC regarding its recent data breach. The Universal Lenders data breach may have involved sensitive personal information belonging to over 19,500 individuals.

ABOUT UNIVERSAL LENDERS, LLC:

Universal Lenders is a financial service provider based in Illinois. Founded in 1958, Universal Lenders serves the retail automotive industry by offering 0% financing on vehicle service contracts and other aftermarket protection products such as EPP/Chemical packages, tire & wheel, dent & ding, and more.4 Today, Universal Lenders offers promotional financing programs such as The ZERO Plan®.4 Headquartered in Oak Park, Illinois, Universal Lenders employs less than 10 individuals.

WHAT HAPPENED?

Recently, Universal Lenders reported to the Attorney General of Maine that it had experienced a data breach in which sensitive personal identifiable information in its systems may have been accessed and acquired. According to the breach notice, on November 7, 2024, Universal Lenders experienced a network disruption.1 As a result, Universal Lenders launched an investigation to determine the nature of the incident.

Through its investigation, on December 5, 2024, Universal Lenders confirmed that sensitive personal information in its systems may have been viewed and obtained by an unauthorized third party during the breach. As a result, Universal Lenders began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. On January 14, 2024, Universal Lenders completed this review. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

  • Name
  • Social security number
  • Driver’s license number
  • Financial information (e.g., account number, credit or debit card number)

 

On January 21, 2025, Universal Lenders began mailing data breach notification letters to impacted individuals. Based on the breach notice sent to Maine residents, Universal Lenders is providing affected individuals with a list of the specific types of sensitive information impacted and 12 months of complimentary credit monitoring services. A link to the form breach notification letters that Universal Lenders filed with the Attorney General of Maine is below.

If you received a breach notification letter from Universal Lenders, LLC:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

Contact Us Now

Please enable JavaScript in your browser to complete this form.
Name
Terms & Conditions and Privacy Policy

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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©2024 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY