MembersOwn Credit Union Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating MembersOwn Credit Union (“MembersOwn”), regarding its recent data breach. The MembersOwn data breach may have involved sensitive personal identifiable information and protected health information belonging to an undetermined number of individuals.

ABOUT MEMBERSOWN CREDIT UNION:

MembersOwn is a locally owned credit union based in Nebraska. Founded in 1936, MembersOwn offers a variety of financial products and services to individuals, including checking and savings accounts, debit and credit cards, money market accounts, IRAs, home, home equity, auto, and personal loans, and online banking services. Headquartered in Lincoln, Nebraska, MembersOwn has an additional location in Beatrice, Nebraska, and employs over 10 individuals.

WHAT HAPPENED?

Recently, MembersOwn announced that it had experienced a data breach in which the sensitive personal identifiable information and protected health information in its systems may have been accessed. According to the breach notice, on June 13, 2024, MembersOwn identified suspicious activity associated with its email environment.1 As a result, MembersOwn launched an investigation to determine the nature of the incident.

Through its investigation, MembersOwn confirmed that sensitive personal information in its systems may have been compromised by an unauthorized third-party using an employee’s email account between June 12 and June 13, 2024. As a result, MembersOwn began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

  • Name
  • Social Security number
  • Addresses
  • Driver’s license or other state identification number
  • Financial account information
  • Payment card information
  • Individual health insurance policy number

 

On October 15, 2024, MembersOwn posted notice of the incident on its website. Additionally, on October 14, 2024, MemberOwn began mailing data breach notification letters to impacted individuals. Based on the website breach notice, MembersOwn is providing affected individuals with a list of the specific types of sensitive information impacted and complimentary identity theft protection services. A link to the form breach notification that MembersOwn posted to its website is below.

If you received a breach notification letter from MembersOwn Credit Union:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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©2024 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY