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872.263.1100
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
  • Blog
    • Data Breach Blog
    • WARN Act Blog
  • Practices
    • Data Breach Litigation
    • Privacy Litigation
    • TCPA Litigation
    • WARN Act Litigation
  • Contact Us
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
  • Blog
    • Data Breach Blog
    • WARN Act Blog
  • Practices
    • Data Breach Litigation
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  • Strauss Borrelli PLLC
  • July 12, 2022

Afni Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating Afni, Inc. regarding its recent breach. The Afni data breach involved sensitive personal identifiable information belonging to over 260,000 individuals.

ABOUT AFNI, INC.:

Afni is an outsourcing and offshoring consulting company headquartered in Bloomington, Illinois. Afni provides channel strategies and customer lifecycle solutions to various companies. Included in Afni’s portfolio of customer lifecycle services are customer growth and acquisition, customer care and loyalty, consumer collections, and insurance subrogation solutions. Afni was originally founded in 1936 as a consumer collection agency. Today, Afni has a global network of operations centers in the United States and the Philippines and employs about 10,000 people.

WHAT HAPPENED?

On June 7, 2022, Afni discovered that it had experienced a data breach in which the sensitive personal identifiable information in its system may have been accessed or acquired. Through its investigation, Afni determined that on or before June 7, 2021, an unauthorized actor gained access to Afni’s system and may have viewed or taken data from its system. Recently, Afni began notifying individuals impacted on the healthcare providers’ behalf. The type of information exposed includes:

  • Name
  • Social Security number
  • Dates of birth
  • Address

If you received a breach notification letter from Afni:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

LINKS:

[1] https://oag.ca.gov/system/files/Afni%20-%20Sample%20Notice.pdf  

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

Facebook Instagram Linkedin

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