Upstream Advisory Group Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Upstream Advisory Group LLC (“Upstream”) regarding its recent data breach. The Upstream data breach may have involved sensitive personal identifiable information belonging to an undetermined number of individuals.

ABOUT UPSTREAM ADVISORY GROUP LLC:

Upstream is an employee benefit management company based in North Carolina. Founded in 2012, Upstream works with companies to start and manage employee benefits and advise families and business owners on a range of benefit areas, including group health, telemedicine insurance, financial planning, life insurance, investment management, etc.2,3 Headquartered Garner, North Carolina, Upstream employs over 5 individuals and offers services to clients in North Carolina and some surrounding states.3,4

WHAT HAPPENED?

Recently, Upstream reported to the Attorney General of Maine that it had experienced a data breach in which sensitive personal identifiable information in its care may have been compromised. According to the breach notice, Upstream recently became aware of an email phishing incident related to one of its email accounts.1 As a result, Upstream launched an investigation to determine the nature of the incident.

Through its investigation, Upstream confirmed that the sensitive personal information in the email account may have been accessed by an unauthorized third party between May 21 and May 28, 2025.1 As a result, Upstream began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:5

  • Name
  • Social Security number

 

On September 18, 2025, Upstream began mailing data breach notification letters to impacted individuals. Based on the breach notice being sent to Maine residents, Upstream is providing affected individuals with a list of the specific types of sensitive information impacted and complimentary credit monitoring services. 1 A link to the letters that Upstream filed with the Attorney General of Maine is below.

If you received a breach notification letter from Upstream Advisory Group LLC:

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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Please enable JavaScript in your browser to complete this form.
Name
Terms & Conditions and Privacy Policy

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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©2025 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY