Pioneer Cold Logistics Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Pioneer Valley Refrigerated Warehouse Inc., which does business as Pioneer Cold Logistics (“Pioneer Cold”) regarding its recent data breach. The Pioneer Cold data breach involved sensitive personal information belonging to an undetermined number of individuals.

ABOUT PIONEER VALLEY REFRIGERATED WAREHOUSE INC.:

Pioneer Cold is a supply chain solutions company based in Massachusetts. Founded in 1947, Pioneer Valley Refrigerated Warehouse Inc. merged with Pioneer Logistics Inc. in December 2014, creating the current Pioneer Cold. Today, Pioneer Cold provides temperature-controlled supply chain services, including warehousing, transportation, inventory management, and consolidation.3 Headquartered in Chicopee, Massachusetts, Pioneer Cold employs over 50 individuals. 3

WHAT HAPPENED?

Recently, Pioneer Cold reported to the Attorney General of Vermont and the Attorney General of the Commonwealth of Massachusetts that the sensitive personal identifiable information in its care may have been compromised. According to the breach notice, Pioneer Cold recently experienced unauthorized access to its network and email tenant.1 As a result, Pioneer Cold launched an investigation to determine the nature of the incident.

Through its investigation, Pioneer Cold confirmed that sensitive personal information in its system and emails may have been accessed by an unauthorized third party between January 9 and February 6, 2025. As a result, Pioneer Cold began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. On July 28, 2025, Pioneer Cold completed this review. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

  • Name
  • Social Security number
  • Driver’s License number
  • Financial account

 

As a result of the breach, Pioneer Cold began mailing data breach notification letters to impacted individuals. Based on the breach notice sent to Vermont residents, Pioneer Cold is providing affected individuals with a list of the specific types of sensitive information impacted and complimentary credit monitoring services. A link to the form breach notification letters that Pioneer Cold filed with the Attorney General of Vermont is below.

If you received a breach notification letter from Pioneer Valley Refrigerated Warehouse Inc. dba Pioneer Cold Logistics:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

Contact Us Now

Please enable JavaScript in your browser to complete this form.
Name
Terms & Conditions and Privacy Policy

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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©2025 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY