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872.263.1100
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
  • Blog
    • Data Breach Blog
    • WARN Act Blog
  • Practices
    • Data Breach Litigation
    • Privacy Litigation
    • TCPA Litigation
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  • Contact Us
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    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
  • Blog
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    • WARN Act Blog
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  • Strauss Borrelli PLLC
  • May 9, 2025

Neighbors Credit Union Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Neighbors Credit Union regarding its recent data breach. The Neighbors Credit Union data breach involved sensitive personal information and protected health information belonging to an undetermined number of individuals.

ABOUT NEIGHBORS CREDIT UNION:

Neighbors Credit Union is a financial cooperative that offers a range of financial products and services to its members.2 In addition to checking accounts, savings accounts, loans, and credit cards, Neighbors Credit Union also provides financial education and planning resources to its members in the greater St. Louis area.2 Founded in 1928, Neighbors Credit Union has over 100 employees, with over $500 million in managed assets.3

WHAT HAPPENED?

Recently, Neighbors Credit Union reported to the Attorney General of the Commonwealth of Massachusetts that the sensitive personal identifiable information and protected health information in its care may have been compromised.1 According to the breach notice, Neighbors Credit Union recently discovered suspicious activity within its computer network.1 As a result, Neighbors Credit Union launched an investigation to determine the nature of the incident.

Through its investigation, Neighbors Credit Union confirmed that sensitive personal information in its systems may have been accessed and acquired by an unauthorized third party between September 20 and September 21, 2024. As a result, Neighbors Credit Union began a review of the data to determine what information had been impacted, as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

  • Name
  • Social Security number
  • Date of birth
  • Driver’s license number
  • Financial information (e.g., account number, credit or debit card number)
  • Medical information

 

As a result of the data breach, Neighbors Credit Union began mailing data breach notification letters to impacted individuals. Based on the breach notice sent to Massachusetts residents, Neighbors Credit Union is providing affected individuals with a list of the specific types of sensitive information impacted and complimentary credit monitoring services. A link to the breach notification letters that Neighbors Credit Union filed with the Attorney General of the Commonwealth of Massachusetts is below.

If you received a breach notification letter from Neighbors Credit Union:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

LINKS:

[1] https://www.mass.gov/doc/2025-805-neighbors-credit-union/download

[2] https://www.neighborscu.org/home/home

[3] https://www.linkedin.com/company/neighbors-credit-union/

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

Facebook Instagram Linkedin

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