Strauss Borrelli PLLC, a leading data breach law firm, is investigating Diligent Delivery Systems (“Diligent”) regarding its recent data breach. The Diligent data breach may have involved sensitive personal identifiable information belonging to over 10,000 individuals.
ABOUT DILIGENT DELIVERY SYSTEMS:
Diligent is a professional shipping and delivery services company based in Texas. Founded in 1994, Diligent offers a variety of delivery solutions, including driver’s and fleet management, over-the-road trucking, domestic air freight, logistics consulting, a transportation management system, and a warehouse and distribution network.3 Today, Diligent has a nationwide network of more than 5,600 driver associates and completes thousands of local, regional and nationwide deliveries daily.3 Headquartered in Houston, Texas, Diligent has over 50 locations across the United States.
WHAT HAPPENED?
Recently, Diligent reported to the Attorney General of Maine that it had experienced a data breach in which sensitive personal identifiable information in its systems may have been accessed and acquired. According to the breach notice, on July 11, 2024, Diligent became aware of unusual activity that disrupted access to certain of its systems.1 As a result, Diligent launched an investigation to determine the nature of the incident.
Through its investigation, Diligent confirmed that sensitive personal information in its systems may have been viewed and obtained by an unauthorized third party on or around July 8, 2024. As a result, Diligent began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. The exact type of personal information potentially exposed has not been made publicly available by Diligent. However, according to state reporting guidelines, “personal information” can include the following types of information:
- Name
- Social Security number
- Driver’s license or state identification card number
- Account number, credit card number or debit card number, if circumstances exist wherein such a number could be used without additional identifying information, access codes or passwords
- Account passwords or personal indemnification numbers or other access codes
On November 5, 2024, Diligent began mailing data breach notification letters to impacted individuals. Based on the breach notice sent to Maine residents, Diligent is providing affected individuals with a list of the specific types of sensitive information impacted and 12 months of complimentary credit monitoring services. A link to the form breach notification letters that Diligent filed with the Attorney General of Maine is below.
If you received a breach notification letter from Diligent Delivery Systems:
We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.
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