Custom Wealth Management Data Breach Investigation
Strauss Borrelli PLLC, a leading data breach law firm, is investigating Custom Wealth Management regarding its recent data breach. The Custom Wealth Management data breach may have involved sensitive personal identifiable information belonging to an undetermined number of individuals.
ABOUT CUSTOM WEALTH MANAGEMENT:
Custom Wealth Management is a financial service provider based in New York. Founded in 1998, Custom Wealth Management helps individuals build and retain wealth using its trademarked five-phase process: The Custom Wealth ArchitectTM.2 Today, this process includes tax planning, estate planning, business succession planning, and investment strategies.3 Custom Wealth Management is headquartered in Syracuse, New York.
WHAT HAPPENED?
Recently, Custom Wealth Management reported to the Attorney General of Vermont that it had experienced a data breach in which sensitive personal identifiable information in its systems may have been accessed. According to the breach notice, on or around July 15, 2024, Custom Wealth Management became aware of suspicious activity in its email environment.1 As a result, Custom Wealth Management launched an investigation to determine the nature of the incident.
Through its investigation, Custom Wealth Management confirmed that sensitive personal information in its systems may have been compromised by an unauthorized third party using an employee’s email account. As a result, Custom Wealth Management began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. On October 7, 2024, Custom Wealth Management completed this review. The exact type of personal information potentially exposed has not been made publicly available by Custom Wealth Management. However, according to state reporting guidelines, “personal information” can include the following types of information:
- Name
- Social Security number
- Driver’s license or other government issued ID card numbers (e.g., individual taxpayer ID number, passport number, military ID card number)
- Financial account number or credit or debit card number
- Unique biometric data (e.g., fingerprint, retina or iris image, or other unique biometric representation)
- Genetic information
- Health record or records of a wellness program or similar program of health promotion or disease prevention (e.g., healthcare professional’s medical diagnosis or treatment of the consumer, health insurance policy number)
On November 4, 2024, Custom Wealth Management began mailing data breach notification letters to impacted individuals. Based on the breach notices provided to the Attorney General of Vermont, Custom Wealth Management is providing affected individuals with a list of the specific type of sensitive information impacted and complimentary credit monitoring services. A link to the form breach notification letter that Custom Wealth Management filed with the Attorney General of Vermont is below.
If you received a breach notification letter from Custom Wealth Management:
We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.
