Express Services Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Express Services, Inc (“Express”), who does business as Express Employment Professionals, regarding its recent data breach. The Express data breach may have involved sensitive personal identifiable information belonging to an unknown number of individuals

ABOUT EXPRESS SERVICES, INC.:

Express is a staffing and recruiting company in Oklahoma. Founded in 1983, Express helps job seekers find work and helps businesses find qualified employees in the U.S., Canada, South Africa, Australia, and New Zealand.2 Additionally, Express and its franchise locations give back to their local communities through numerous volunteer and financial efforts.2 With a mission to help as many people as possible find good jobs, Express has put more than 10 million people to work worldwide.2 Headquartered in Oklahoma City, Oklahoma, Express employs over half a million people across the globe.

WHAT HAPPENED?

On September 13, 2024, Express provided notice on its website that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed. According to the breach notice, on or about June 21, 2024, Express identified suspicious activity in an email account.1 As a result, Express launched an investigation to determine the nature of the incident.

Through its investigation, Express learned that an unauthorized actor gained access to two email accounts and copied some data between May 7 and June 20, 2024. As a result, Express began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

  • Name
  • Social Security number
  • Driver’s license number
  • Financial information
  • Medical information
  • Health insurance information

 

On September 13, 2024, Express began mailing data breach notification letters to impacted individuals. Based on the breach notice sent to Massachusetts residents, Express is providing affected individuals with a list of the specific type of sensitive information impacted and 24 months of complimentary credit monitoring services. A link to the form breach notification letters that Express filed with the Attorney General Commonwealth of Massachusetts is below.

If you received a breach notification letter from Express Services, Inc.:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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©2024 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY