Televerde Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Televerde, LLC regarding its recent data breach. The Televerde data breach may have involved sensitive personal identifiable information and protected health information belonging to over 1,800 individuals.

ABOUT TELEVERDE, LLC:

Televerde is a fully integrated sales and marketing technology organization based in Arizona. Founded in 1995, Televerde combines end-to-end sales, marketing, and customer care solutions to drive engagement, pipeline, and revenue for the world’s leading B2B companies including SAP, GE, Adobe-Marketo and Securus Technologies.4 Since its founding, Televerde has generated over $12 billion in revenue for its clients. Headquartered in Pheonix, Arizona, Televerde has additional locations in the United States, South America, the United Kingdom, and employs over 600 individuals.

WHAT HAPPENED?

Recently, Televerde announced that it had experienced a data breach in which the sensitive personal identifiable information and protected health information in its systems may have been accessed and acquired. According to the breach notice, on or about December 26, 2023, Televerde became aware of a network security incident impacting its systems. As a result, Televerde launched an investigation to determine the nature of the incident.

Through its investigation, Televerde learned that sensitive personal information in its systems may have been viewed and taken by an unauthorized third-party between December 8 and December 26, 2023. As a result, Televerde began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

  • Name
  • Social Security number
  • Driver’s license number
  • State identification or other government identification numbers
  • Medical information
  • Health insurance information

 

As a result of the data breach, Televerde posted notice of the incident on its website. Additionally, on September 12, 2024, Televerde mailed data breach notification letters to impacted individuals. Based on the breach notice on its website, Televerde is providing affected individuals with a list of the specific type of sensitive information impacted and complimentary identity monitoring services. A link to the form breach notification that Televerde posted to its website is below.

If you received a breach notification letter from Televerde, LLC:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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©2024 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY