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872.263.1100
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
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    • Data Breach Blog
    • WARN Act Blog
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    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
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  • Strauss Borrelli PLLC
  • July 31, 2024

Clear Rate Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Clear Rate Communications, LLC (“Clear Rate”) regarding its recent data breach. The Clear Rate data breach involved sensitive personal identifiable information and protected health information belonging to an undetermined number of individuals.

ABOUT CLEAR RATE COMMUNICATIONS, LLC:

Clear Rate is a telecommunication technology company based in Michigan. Founded in 2001, Clear Rate provides 25,000 loyal business and residential customers across the country the latest telecommunications solutions designed around their needs including fiber internet, hosted voice, cloud and managed IT solutions.2 Today, Clear Rate is a dependable service provider to police departments, fire departments, school districts, colleges, city and county governments, as well as hospitals, banks and credit unions, hotels, manufacturing facilities, car dealerships, and Tier 1 automotive suppliers.3 Headquartered in Troy, Michigan, Clear Rate employs over 50 individuals.

WHAT HAPPENED?

Recently, Clear Rate reported to the Attorney General of the Commonwealth Massachusetts that it had experienced a data breach in which the sensitive personal identifiable information and protected health information in its systems may have been accessed and acquired. According to the breach notice, on May 22, 2024, Clear Rate discovered suspicious activity on its systems. As a result, Clear Rate launched an investigation to determine the nature of the incident.

On June 5, 2024, Clear Rate learned that sensitive personal information may have been viewed or taken from its network. As a result, Clear Rate began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

  • Name
  • Social Security number
  • Address
  • Date of birth
  • Driver’s license information
  • Passport number
  • Health insurance information

 

On July 22, 2024, Clear Rate began mailing data breach notification letters to impacted individuals. Based on the breach notice sent to Massachusetts residents, Clear Rate is providing affected individuals with a list of the specific type of sensitive information impacted and 24 months of complimentary credit monitoring services. A link to the form breach notification letter that Clear Rate filed with the Attorney General of the Commonwealth of Massachusetts is below.

If you are a current or former employee of, or have received a breach notification letter from, Clear Rate Communications, LLC:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

LINKS:

[1] https://www.mass.gov/doc/2024-1386-clark-hill/download

[2] https://www.linkedin.com/company/clear-rate-communications-inc-/about/

[3] https://www.clearrate.com/about

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

Facebook Instagram Linkedin

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©2026 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY