FISC Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Financial Institution Service Corporation, which does business as FISC, regarding its recent data breach. The FISC data breach involved sensitive personal identifiable information belonging to an undetermined number of individuals.

ABOUT FINANCIAL INSTITUTION SERVICE CORPORATION:

FISC is a financial services company that specializes in data processing and information services. As a bank service corporation, FISC works primarily as a cooperative with banks as an extension of their back-office staff. Specifically, FISC offers services in workload management, nightly processing, release installs, system maintenance, year-end processing, and keeping banks up to date on evolving technologies.4 Originally founded in 1969 as First National Computer Center, a fully owned subsidiary of First National Bank, the FISC of today was created in 1994 as the result of a merger between First National Bank and Hibernia National Bank.4 After the merger, FISC was acquired by the six banks utilizing its services and converted into the bank service corporation it remains today.4 Headquartered in West Monroe, Louisiana, FISC works with over 60 banks in Alabama, Louisiana, Mississippi, Oklahoma, and Texas, and employs over 65 individuals.

WHAT HAPPENED?

On May 31, 2023, FISC discovered that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed. Through its investigation, FISC determined that an unauthorized actor may have accessed this sensitive information through a vulnerability in the MOVEit file sharing platform between May 30 and 31, 2023. On September 22, 2023, FISC began contacting individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Date of birth
  • Driver’s license number
  • Financial information (e.g., financial account number and credit and/or debit card number)

If you received a breach notification letter from Financial Institution Service Corporation:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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©2024 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY