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872.263.1100
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
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    • Carolyn Chen
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    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
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  • Strauss Borrelli PLLC
  • November 17, 2025

SSA Group Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating SSA Holdings, LLC, which does business as SSA Group (“SSA”), regarding its recent data breach. The SSA data breach involved sensitive personal information belonging to an undetermined number of individuals.

ABOUT SSA HOLDINGS, LLC D/B/A SSA GROUP:

SSA is a hospitality and revenue flow consulting company based in Colorado. Operating for almost 50 years, SSA partners with zoos, museums, aquariums, and other cultural attractions to provide consulting services for their food service, retail, and admissions operations.2,3,4 The consulting services offered by SSA encompass retail design, kiosk integration, custom product design, culinary programming, product packaging, digital ticketing processes, event and catering operations, and more.2,5,6,7,8,9 Headquartered in Denver, Colorado, SSA employs over 5,000 individuals and partners with approximately 79 cultural attractions.3

WHAT HAPPENED?

Recently, SSA reported to the Attorney General of California that it had experienced a data breach in which sensitive personal identifiable information in its care may have been compromised. According to the breach notice, SSA identified unauthorized activity on its computer newtork.1 As a result, SSA launched an investigation to determine the nature of the incident.

Through its investigation, SSA confirmed that sensitive personal information in its systems may have been accessed and acquired by an unauthorized third party on September 15, 2025. As a result, SSA began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:10

  • Name
  • Social Security number

 

As a result of the breach, SSA began mailing data breach notification letters to impacted individuals. Based on the breach notice sent to California residents, SSA is providing affected individuals with a list of the specific types of sensitive information impacted and complimentary credit monitoring services. A link to the breach notification letters that SSA filed with the Attorney General of California is below.

If you received a breach notification letter from SSA Holdings, LLC d/b/a SSA Group:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

LINKS

[1] https://oag.ca.gov/ecrime/databreach/reports/sb24-614211

[2] https://thessagroup.com/

[3] https://www.linkedin.com/company/thessagroup/about/

[4] https://thessagroup.com/who-we-are/

[5] https://thessagroup.com/what-we-do/

[6] https://thessagroup.com/what-we-do/

[7] https://thessagroup.com/what-we-do/retail/

[8] https://thessagroup.com/what-we-do/admissions/

[9] https://thessagroup.com/what-we-do/catering/

[10] https://oag.my.site.com/datasecuritybreachreport/apex/DataSecurityReportsPage

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

Facebook Instagram Linkedin

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