Strauss Borrelli PLLC, a leading data breach law firm, is investigating Carter Federal Credit Union, which does business as Carter Credit Union, regarding its recent data breach. The Carter Credit Union data breach involved sensitive personal information and protected health information belonging to over 68,000 individuals.
ABOUT CARTER FEDERAL CREDIT UNION:
Carter Credit Union is a credit union company based in Louisiana. Founded in 1954, Carter Credit Union provides credit and loan services for individuals and businesses, including savings and checking accounts, home and auto loans, student loans, and business accounts.2 Headquartered in Shreveport, Louisiana, Carter Credit Union employs over 50 individuals across its twelve branch locations.3
WHAT HAPPENED?
Recently, Carter Credit Union reported to the Attorney General of California that it had experienced a data breach in which sensitive personal identifiable information and protected health information in its care may have been compromised. According to the breach notice, on July 2, 2025, Carter Credit Union learned that an unauthorized third party gained temporary access to its network.1 As a result, Carter Credit Union launched an investigation to determine the nature of the incident.
Through its investigation, Carter Credit Union confirmed that sensitive personal information in its systems may have been accessed by an unauthorized third party between June 25 and July 2, 2025. As a result, Carter Credit Union began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:4
- Name
- Social Security number
- Date of birth
- Driver’s license number or State ID card number
- Passport number
- Financial information (account numbers, account history, credit card or debit card number, retirement/401(k) benefits information)
- Medical records
- Health insurance information
As a result of the breach, Carter Credit Union has begun mailing notice to affected individuals. Additionally, Carter Credit Union posted notice of the breach on its website. According to the notice sent to California residents, Carter Credit Union is providing affected individuals with a list of the specific types of sensitive information impacted and 12 months of complimentary credit monitoring services.1 A link to the breach notice that Carter Credit Union filed with the Attorney General of California is below.
If you received a breach notification letter from Carter Federal Credit Union:
We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.
