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872.263.1100
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
  • Blog
    • Data Breach Blog
    • WARN Act Blog
  • Practices
    • Data Breach Litigation
    • Privacy Litigation
    • TCPA Litigation
    • WARN Act Litigation
  • Contact Us
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
  • Blog
    • Data Breach Blog
    • WARN Act Blog
  • Practices
    • Data Breach Litigation
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  • Strauss Borrelli PLLC
  • July 25, 2025

Citibank Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Citibank, N.A. (“Citi”) regarding its recent data breach. The Citi data breach may have involved sensitive personal identifiable information belonging to an undetermined number of individuals.

ABOUT CITIBANK N.A.:

Citi is a global financial services corporation with offices in major U.S. and international markets.2 Founded in 1812, Citi provides services in sectors such as consumer banking and credit, institutional clients, wealth management, and social finance initiatives.3 Headquartered in New York, New York, Citi employs over 10,000 individuals.3

WHAT HAPPENED?

On July 24, 2025, Citi reported to the Attorney General of the Commonwealth of Massachusetts that it had experienced a data breach in which the sensitive personal identifiable information in its care may have been compromised.1,4 In the sample breach notice, Citi does not elaborate on the nature of the security incident that impacted its systems. According to the data breach report on the Massachusetts attorney general website, the information impacted is as follows:4

  • Name
  • Social Security number
  • Financial account information
  • Credit/debit card numbers
  • Address
  • Date of birth

 

Recently, Citi began mailing data breach notification letters to impacted individuals. Based on the notice sent to Massachusetts residents, Citi is providing affected individuals with a list of the specific types of sensitive information impacted and 24 months of complimentary credit monitoring services.1 A link to the breach report filed by the Attorney General of the Commonwealth of Massachusetts is below.

If you received a breach notification letter from Citibank, N.A.:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

LINKS

[1] https://www.mass.gov/doc/2025-1307-citibank-na/download

[2] https://www.citigroup.com/global

[3] https://www.linkedin.com/company/citi/about/

[4] https://www.mass.gov/doc/data-breach-report-2025/download

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

Facebook Instagram Linkedin

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©2026 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

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