ConnectWise Cybersecurity Incident Investigation
Strauss Borrelli PLLC, a leading data breach law firm, is investigating ConnectWise, LLC regarding its recent cybersecurity incident. The ConnectWise cybersecurity incident may have impacted the privacy of sensitive personal information belonging to an undetermined number of individuals.
ABOUT CONNECTWISE, LLC:
ConnectWise is a software development company based in Florida. Founded in 1982, ConnectWise was born out of a single software solution designed to help MSPs gain control of their help desk and billing.2 Today, ConnectWise has grown into a platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business.2 ConnectWise’s platform includes products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, cybersecurity risk assessments, and integrations with hundreds of vendors.2 Headquartered in Tampa, Florida, ConnectWise employs over 1,000 individuals.
WHAT HAPPENED?
On May 28, 2025, ConnectWise announced that it had experienced a cybersecurity incident. According to the breach notice posted on its website, ConnectWise recently learned of suspicious activity within its environment that it believes was tied to a sophisticated nation state actor, which affected a very small number of ScreenConnect customers.1 As of June 2, 2025, ConnectWise’s investigation into the incident is ongoing. Additionally, ConnectWise has not publicly disclosed the complete nature of the incident, nor the type of customer information potentially impacted. However, according to the website breach notice, ConnectWise has begun contacting customers who have been affected by the breach. A link to the breach notification that ConnectWise posted to its website is below.
If you received a breach notification letter from ConnectWise, LLC:
We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.
