Strauss Borrelli PLLC, a leading data breach law firm, is investigating Smile Solutions of Goodlettsville (“Smile Solutions”) regarding its recent cybersecurity incident. The Smile Solutions cybersecurity incident involved sensitive personal information belonging to an undetermined number of individuals.
ABOUT SMILE SOLUTIONS OF GOODLETTSVILLE:
Smile Solutions is dentistry practice located in Tennessee. Founded 1990, Smile Solutions offers oral health services such as cosmetic, restorative, and implant dentistry, gum disease treatment, wisdom teeth extractions, and oral surgeries.3 Additionally, Smile Solutions offers alternative services and products such as mouth guards, Invisalign treatment, and dental prosthetics.3 Headquartered in Goodlettsville, Tennessee, Smile Solutions has one office.
WHAT HAPPENED?
On March 28, 2025, Smile Solutions announced that it had experienced a cybersecurity incident. According to the breach notice posted on its website, in July 2024, Smile Solutions’ former debt recovery vendor, Nationwide Recovery Services (NRS), experienced a network outage that resulted in unauthorized access of protected account information.1 During the breach, information provided to NRS for debt recovery by Smile Solutions was compromised and believed to have been accessed and copied.1 While the information impacted varies depending on the individual, the type of information potentially exposed includes:
- Name
- Social Security
- Address
- Date of birth
- Financial account information
- Relevant details of clinical services required for debt collection
As of May 22, 2025, Smile Solutions’ investigation into the incident may be ongoing but it has not posted any additional information. A link to the breach notification that Smile Solutions posted to its website is below.
If you received a breach notification letter from Smile Solutions of Goodlettsville:
We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.
