Merchants Bank Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Merchants Bank regarding its recent data breach. The Merchants Bank data breach involved sensitive personal information belonging to over 6,100 individuals.

ABOUT MERCHANTS BANK:

Merchants Bank is a bank and financial services company based in Minnesota. Founded in 1875, Merchants Bank offers a variety of personal banking products and solutions, including checking and savings accounts, debit and credit cards, personal and real estate loans, CDs and IRAs, and online banking.2 Additionally, Merchants Bank provides the same services to businesses, as well as employee benefits plans, treasury management, and equipment finance.3 Headquartered in Winona, Minnesota, Merchants Bank has over 20 branch locations in Minnesota and Wisconsin, and employs over 200 individuals.

WHAT HAPPENED?

Recently, Merchants Bank reported to the Attorney General of Maine that the sensitive personal identifiable information in its care may have been accessed. According to the breach notice, on September 11, 2024, Merchants Bank was subject to a data security incident impacting one employee email account.1 As a result, Merchants Bank launched an investigation to determine the nature of the incident.

Through its investigation, Merchants Bank confirmed that sensitive personal information in its systems may have been compromised by an unauthorized third party during the breach. As a result, Merchants Bank began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

  • Name
  • Social Security number

 

On March 25, 2025, Merchants Bank began mailing data breach notification letters to impacted individuals. Based on the breach notice sent to Maine residents, Merchants Bank is providing affected individuals with a list of the specific types of sensitive information impacted and 12 months of complimentary credit monitoring services. A link to the form breach notification letters that Merchants Bank filed with the Attorney General of Maine is below.

If you received a breach notification letter from Merchants Bank:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

Contact Us Now

Please enable JavaScript in your browser to complete this form.
Name
Terms & Conditions and Privacy Policy

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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©2025 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY