Artistic Family Dental Data Breach Investigation

Recently, Artistic Family Dental reported to the Attorney General of the Commonwealth of Massachusetts that it had experienced a data breach in which sensitive personal identifiable information and protected health information in its systems may have been accessed and acquired. According to the breach notice, on or around November 11, 2024, Artistic Family Dental became aware of unusual activity in its network environment.¹ As a result, Artistic Family Dental launched an investigation to determine the nature of the incident.

Through its investigation, Artistic Family Dental confirmed that sensitive personal information in its systems may have been viewed and obtained by an unauthorized third party during the breach to its network. As a result, Artistic Family Dental began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. On January 31, 2025, Artistic Family Dental completed this review. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

• Name
• Social Security number
• Address
• Date of birth
• Date of service
• Group health insurance number
• Subscriber health insurance number
• Amount billed for services rendered

As a result of the data breach, Artistic Family Dental began mailing data breach notification letters to impacted individuals. Based on the breach notice sent to Massachusetts residents, Artistic Family Dental is providing affected individuals with a list of the specific types of sensitive information impacted. A link to the form breach notification letters that Artistic Family Dental filed with the Attorney General of the Commonwealth of Massachusetts is below.