CPS Solutions Data Breach Investigation

Recently, CPS announced that it had experienced a data breach in which sensitive personal identifiable information and protected health information in its systems may have been accessed and acquired. According to the breach notice, on December 4, 2024, CPS discovered that an unauthorized third party gained access to one CPS employee’s O365 business email account.¹ As a result, CPS launched an investigation to determine the nature of the incident.

Through its investigation, CPS confirmed that sensitive personal information in its systems may have been viewed and taken by an unauthorized third party through the employee’s email account between December 2 and December 4, 2024. As a result, CPS began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. On January 24, 2025, CPS completed this review. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

• Name
• Social Security number
• Address
• Date of birth
• Medical information (e.g., medical record number or patient account number, clinical information, provider information, diagnosis or treatment information, prescription information)
• Health insurance information (e.g., member/group ID number, Medicaid/Medicare number)

On February 10, 2025, CPS posted a notice of the incident on its website. Additionally, on the same date, CPS notified impacted individuals’ health care providers regarding the incident.¹ Based on the website breach notice, CPS is providing affected individuals with a list of the specific types of sensitive information impacted and 24 months of complementary credit monitoring services. A link to the form breach notification that CPS posted to its website is below.