D’Youville Life and Wellness Community Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating D’Youville Life and Wellness Community, Inc. (“D’Youville”) regarding its recent data breach. The D’Youville data breach may have involved sensitive personal information and protected health information belonging to an undetermined number of individuals.

ABOUT D’YOUVILLE LIFE AND WELLNESS COMMUNITY, INC.:

D’Youville is a senior care center based in Massachusetts. Founded in 1960, D’Youville provides a variety of care for seniors, including short stay rehabilitation and transitional care, specialized Alzheimer’s and dementia care, long term nursing care, hospice care, assisted living and memory care, and independent living.3 Today, D’Youville has a 75-acre campus and serves over 1,500 seniors annually in the Greater Lowell Massachusetts area and surrounding communities.4 Headquartered in Lowell, Massachusetts, D’Youville employs over 200 individuals.

WHAT HAPPENED?

Recently, D’Youville announced that it had experienced a data breach in which sensitive personal identifiable information and protected health information in its systems may have been accessed and acquired. According to the breach notice, D’Youville recently became aware of suspicious activity involving its computer network.1 As a result, D’Youville launched an investigation to determine the nature of the incident.

Through its investigation, D’Youville confirmed that sensitive personal information in its systems may have been viewed and obtained by an unauthorized third party between October 5 and October 25, 2023. As a result, D’Youville began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. On November 22, 2024, D’Youville completed this review. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

  • Name
  • Social security number
  • Date of birth
  • Financial account type and number
  • Medical information (e.g., admission date, patient account number, medical record number, medical treatment information, medical claim information)
  • Health insurance information

 

On January 29, 2025, D’Youville posted a notice of the incident on its website. On the same day, D’Youville began sending breach notification letters to impacted individuals. Based on the website breach notice, D’Youville is providing affected individuals with a list of the specific types of sensitive information impacted and complimentary credit monitoring and identity protection services. A link to the form breach notification that D’Youville posted to its website is below.

If you received a breach notification letter from D’Youville Life and Wellness Community, Inc.:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

Contact Us Now

Please enable JavaScript in your browser to complete this form.
Name
Terms & Conditions and Privacy Policy

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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©2024 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

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