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872.263.1100
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
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    • Data Breach Blog
    • WARN Act Blog
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    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
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    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
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  • Strauss Borrelli PLLC
  • December 28, 2024

Norwex USA Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Norwex USA, Inc. regarding its recent data breach. The Norwex USA data breach may have involved sensitive personal information belonging to an undetermined number of individuals.

ABOUT NORWEX USA, INC.:

Norwex USA is a cleaning product manufacturer based in Texas. Founded in 1994, Norwex USA offers a wide range of cleaning products for the kitchen, laundry, bathroom, bedroom, outdoor, and whole house.3 Additionally, Norwex USA provides family and personal care products such as bath and body products, oral care, towels, mats, bedding, and skin, body, and hair care.3 Headquartered in Coppell, Texas, Norwex USA employs over 200 individuals.

WHAT HAPPENED?

Recently, Norwex USA reported to the Attorney General of Maine that it had experienced a data breach in which sensitive personal identifiable information in its systems may have been accessed and acquired. According to the breach notice, on December 15, 2024, Norwex USA discovered that they had experienced a cybersecurity incident.1 As a result, Norwex USA launched an investigation to determine the nature of the incident.

Through its investigation, Norwex USA confirmed that sensitive personal information in its systems may have been viewed and obtained by an unauthorized third party around December 11, 2024. As a result, Norwex USA began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

  • Name
  • Social Security number
  • Date of birth
  • Address
  • Driver’s license number
  • Payroll information such as salary
  • Performance reviews and claims
  • Tax form information

 

On December 23, 2024, Norwex USA began mailing data breach notification letters to impacted individuals. Based on the breach notices provided to the Maine residents, Norwex USA is providing affected individuals with a list of the information impacted and complimentary identity monitoring services. A link to the form breach notification letter that Norwex USA filed with the Attorney General of Maine is below.

If you are a current or former employee of, or have received a breach notification letter from, Norwex USA, Inc.:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

LINKS:

[1] https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/036cd637-b401-4788-99b9-0094eb092e24.html

[2] https://ago.vermont.gov/document/2024-12-23-norwex-usa-data-breach-notice-consumers

[3] https://www.norwex.com/?store=us

[4] https://www.linkedin.com/company/norwexusa/about/

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

Facebook Instagram Linkedin

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