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872.263.1100
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
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    • WARN Act Blog
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    • Camile Alvarez
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    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
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  • Strauss Borrelli PLLC
  • December 23, 2024

International Coffee & Tea Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating International Coffee & Tea, LLC, which does business as The Coffee Bean & Tea Leaf (“CBTL”), regarding its recent data breach. The CBTL data breach may have involved sensitive personal information and protected health information belonging to over 53,000 individuals.

ABOUT INTERNATIONAL COFFEE & TEA, LLC D/B/A THE COFFEE BEAN & TEA LEAF

CBTL is a global specialty coffee and tea house based in California. Founded in 1963, CBTL sells coffee and tea products, including whole coffee beans, ground coffee, organic coffee, single origin coffee, flavored and special reserved coffees with a variety of roasts, whole-leaf teas, tea blend drinks, brewing equipment, and drinkware.3 Additionally, CBTL operates more than 1,100 café locations across more than 20 countries.4 In 2019, CBTL was acquired by Jollibee Foods Corp, a Philippines based restaurant operator. Headquartered in Los Angeles, California, CBTL employs over 10,000 individuals worldwide.

WHAT HAPPENED?

Recently, CBTL announced that it had experienced a data breach in which sensitive personal identifiable information and protected health information in its systems may have been accessed. According to the breach notice, CBTL recently became aware of suspicious activity in its computer environment.1 As a result, CBTL launched an investigation to determine the nature of the incident.

Through its investigation, CBTL confirmed that sensitive personal information in its systems may have been compromised by an unauthorized third party on June 6, 2024. Additionally, CBTL learned of unauthorized access to certain limited email accounts used by the company on or about April 5 to May 29, 2024, and August 28 to August 29, 2024.1 As a result, CBTL began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

  • Name
  • Social Security number
  • Date of birth
  • Alien registration number
  • Driver’s license number
  • Passport number
  • Tax identification number
  • Financial account information
  • Payment card information
  • Medical information
  • Health insurance information
  • Username and password
  • Digital/electronic signature

 

Recently, CBTL posted a notice of the incident on its website. Additionally, CBTL plans to mail individual breach notification letters affected individuals. Based on the website breach notice, CBTL is providing affected individuals with a list of the specific types of sensitive information impacted and complimentary credit monitoring. A link to the form breach notification that CBTL posted to its website is below.

If you received a breach notification letter from International Coffee & Tea, LLC d/b/a The Coffee Bean & Tea Leaf:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

LINKS:

[1] https://www.coffeebean.com/notice-of-data-event

[2] https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/dbe6470f-6ab9-437a-a666-ccd740e32e34.html

[3] https://store.coffeebean.com/collections/coffee?_ga=2.180216487.2026505400.1734984945-275747136.1734721678

[4] https://www.linkedin.com/company/the-coffee-bean-&-tea-leaf/about/

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

Facebook Instagram Linkedin

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©2026 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

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