Strauss Borrelli PLLC, a leading data breach law firm, is investigating Metro Public Adjustment, Inc. (“Metro”) regarding its recent data breach. The Metro data breach may have involved sensitive personal information belonging to over 2,000 individuals.
ABOUT METRO PUBLIC ADJUSTMENT, INC.:
Metro is a public adjustment company based in Pennsylvania. Founded in 1994, Metro serves as a negotiator between insurance companies and property owners.2 Today, Metro provides a wide range of services to individuals, including property damage inspection, policy coverage gaps, insurance claim handling and coordinating, prior claim review, and more.3 Headquartered in Bensalem, Pennsylvania, Metro employs over 200 individuals.
WHAT HAPPENED?
Recently, Metro reported to the Attorney General of Maine that it had experienced a data breach in which sensitive personal identifiable information in its systems may have been accessed. According to the breach notice, on November 13, 2024, Metro received an anonymous report regarding potentially unauthorized access to certain files on its computer network.1 As a result, Metro launched an investigation to determine the nature of the incident.
Through its investigation, Metro confirmed that sensitive personal information in its systems may have been compromised by an unauthorized third party between October 24 and October 25, 2024. As a result, Metro began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. The exact type of personal information potentially exposed has not been made publicly available by Metro. However, according to state reporting guidelines, “personal information” can include the following types of information:
- Name
- Social Security number
- Driver’s license number or state identification card number
- Account number, credit card number or debit card number, if circumstances exist wherein such a number could be used without additional identifying information, access codes or passwords
- Account passwords or personal identification numbers or other access codes
On December 18, 2024, Metro began mailing data breach notification letters to impacted individuals. Based on the breach notices provided to the Maine residents, Metro is providing affected individuals with a list of the information impacted and 12 months of complimentary identity monitoring services. A link to the form breach notification letter that Metro filed with the Attorney General of Maine is below.
If you received a breach notification letter from Metro Public Adjustment, Inc.:
We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.
