Strauss Borrelli PLLC, a leading data breach law firm, is investigating Citizens Bank regarding its recent data breach. The Citizens data breach may have involved sensitive personal information belonging to over 8,300 individuals.
ABOUT CITIZENS BANK:
Citizens is a bank and financial institution based in Rhode Island. With roots dating back to 1828, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations, and institutions.2 Today, Citizens consumer banking products include a full range of banking, lending, savings, wealth management and small business offerings.2 In addition, Citizens provides an array of commercial financial services such as lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, and more.2 As of June 30, 2024, Citizens has over $219 billion in total assets and more than $176 billion in deposits.2 Headquartered in Providence, Rhode Island, Citizens has over 1,000 branch locations across 14 states and the District of Columbia and employs over 10,000 individuals.
WHAT HAPPENED?
Recently, Citizens reported to the Attorney General of Maine that it had experienced a data breach in which sensitive personal identifiable information in its systems may have been accessed and acquired. According to the breach notice, Citizens recently discovered that it had experienced a cybersecurity breach.1 As a result, Citizens launched an investigation to determine the nature of the incident.
Through its investigation, Citizens confirmed that sensitive personal information in its systems may have been viewed and obtained by an unauthorized third party on October 23, 2023. As a result, Citizens began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:
- Name
- Social Security number
- Date of birth
- Identification details
- Citizens account number(s)
On December 6, 2024, Citizens began mailing data breach notification letters to impacted individuals. Based on the breach notice sent to Maine residents, Citizens is providing affected individuals with a list of the specific types of sensitive information impacted and 24 months of complimentary credit monitoring services. A link to the form breach notification letters that Citizens filed with the Attorney General of the Commonwealth of Maine is below.
If you received a breach notification letter from Citizens Bank:
We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.
