Strauss Borrelli PLLC, a leading data breach law firm, is investigating Members Trust Company regarding its recent data breach. The Members Trust data breach may have involved sensitive personal information and protected health information belonging to an undetermined number of individuals.
ABOUT MEMBERS TRUST COMPANY:
Members Trust is a national wealth management firm based in Florida. Founded in 1987, Members Trust is the nation’s first chartered trust & investment management company, completely owned by credit unions.3 Accordingly, Members Trust offers a variety of products and solutions to credit unions and the general public, including investment management and fiduciary services, trust and estate services, institutional asset management, wealth management, and retirement planning.4 Today, Members Trust has over $4 billion in assets for over 40 credit union partners.5 Headquartered in Tampa, Florida, Members Trust employs over 200 individuals.
WHAT HAPPENED?
Recently, Members Trust announced that it had experienced a data breach in which the sensitive personal identifiable information and protected health information in its systems may have been accessed. According to the breach notice, on October 16, 2023, Members Trust became aware of suspicious activity involving email accounts belonging to certain of its employees.1 As a result, Members Trust launched an investigation to determine the nature of the incident.
Through its investigation, Members Trust confirmed that sensitive personal information in its systems may have been compromised by an unauthorized third-party between September 1, 2023, and October 17, 2023. As a result, Members Trust began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:
- Name
- Social Security number
- Date of birth
- Driver’s license or state identification number
- Passport number
- Financial account numbers, including routing numbers
- Credit or debit card numbers, including expiration dates and CVVs
- International tax IDs
- Usernames or email addresses and passwords
- Medical information
As a result of the data breach, Members Trust posted a notice of the incident on its website. Additionally, Members Trust is mailing data breach notification letters to impacted individuals. Based on the website breach notice, Members Trust is providing affected individuals with a list of the specific types of sensitive information impacted and complimentary identity protection services. A link to the form breach notification that Members Trust posted to its website is below.
If you received a breach notification letter from Members Trust Company:
We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.
