Strauss Borrelli PLLC, a leading data breach law firm, is investigating Familylinks, Inc. regarding its recent data breach. The Familylinks data breach may have involved sensitive personal information and protected health information belonging to over 3,700 individuals.
ABOUT FAMILYLINKS, INC.:
Familylinks is a mental healthcare organization based in Pennsylvania. Founded in 2001, Familylinks offers a variety of family-centered services in the areas of behavioral health, youth and family services, service coordination, and senior services.2 In 2024, Familylinks served more than 11,000 individuals.3 Headquartered in Pittsburgh, Pennsylvania, Familylinks employs over 200 individuals.
WHAT HAPPENED?
Recently, Familylinks announced that it had experienced a data breach in which the sensitive personal identifiable information and protected health information in its systems may have been accessed and acquired. According to the breach notice, on May 3, 2024, Familylinks became aware of suspicious activity within one of its employee’s email accounts.1 As a result, Familylinks launched an investigation to determine the nature of the incident.
Through its investigation, Familylinks confirmed that sensitive personal information in its systems may have been viewed and obtained by an unauthorized third-party during the incident on May 3, 2024. As a result, Familylinks began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:
- Name
- Social Security number
- Date of birth
- Driver’s license or state ID numbers
- Federal ID numbers
- Medical information (e.g., diagnosis and treatment information)
- Health insurance information (e.g., policy numbers)
As a result of the data breach, Familylinks posted a notice of the incident on its website. Additionally, on October 3, 2024, Familylinks mailed data breach notification letters to impacted individuals. Based on the website breach notice, Familylinks is providing affected individuals with a list of the specific types of sensitive information impacted. A link to the form breach notification that Familylinks posted to its website is below.
If you received a breach notification letter from Familylinks, Inc.:
We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.
