Bookkeeping & Business Service Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating BBS Financial Services, LLC, which does business as Bookkeeping & Business Service, LLC (“BBS”) regarding its recent data breach. The BBS data breach may have involved sensitive personal identifiable information and protected health information belonging to over 70,000 individuals.

ABOUT BBS FINACIAL SERVICES, LLC D/B/A BOOKKEEPING & BUSINESS SERVICE, LLC:

BBS is a family-owned and operated accounting firm based in Massachusetts. Founded in 1998, BBS provides monthly bookkeeping, business consulting, payroll, corporate tax and medical billing services to small businesses throughout the United States.2 Today, BBS offers these services to business owners, medical professionals, executives, and independent professionals.3 Headquartered in Methuen, Massachusetts, BBS employs over 10 individuals.

WHAT HAPPENED?

Recently, BBS reported to the Attorney General of Maine that it had experienced a data breach in which sensitive personal identifiable information and protected health information in its systems may have been accessed and acquired. According to the breach notice, on January 29, 2024, BBS learned that data had been exfiltrated from its server network, and that the perpetrator was demanding ransom to delete it.1 As a result, BBS launched an investigation to determine the nature of the incident.

Through its investigation, BBS confirmed that sensitive personal information in its systems may have been viewed and obtained by an unauthorized third party during the incident. As a result, BBS began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

  • Name
  • Social Security number
  • Address
  • Date of birth
  • Driver’s license number
  • Government issued identification number
  • Financial account number
  • Medical records
  • Numerical insurance billing code
  • Health insurance group and plan number

 

On June 18, 2024, BBS began mailing data breach notification letters to impacted individuals. Throughout the next few months, BBS sent out additional notification letters to impacted individuals. Based on the breach notice sent to Maine residents, BBS is providing affected individuals with a list of the specific types of sensitive information impacted and 24 months of complimentary credit monitoring services. A link to the form breach notification letters that BBS filed with the Attorney General of Maine is below.

If you received a breach notification letter from BBS Financial Services, LLC d/b/a Bookkeeping & Business Service, LLC:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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©2024 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY