Starkweather & Shepley Insurance Brokerage Data Breach Investigation

Recently, Starkweather & Shepley reported to the Attorney General of New Hampshire that it had experienced a data breach in which sensitive personal identifiable information in its systems may have been accessed. According to the breach notice, Starkweather & Shepley recently became aware of suspicious activity within an email account in its environment. As a result, Starkweather & Shepley launched an investigation to determine the nature of the incident.

Through its investigation, Starkweather & Shepley discovered that sensitive personal information in its systems may have been compromised by an unauthorized third party using an employee’s email account between February 29, 2024, and April 11, 2024. As a result, Starkweather & Shepley began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. On September 26, 2024, Starkweather & Shepley completed this review. The exact type of personal information potentially exposed has not been made publicly available by Starkweather & Shepley. However, according to state reporting guidelines, “personal information” can include the following types of information:

• Name
• Social Security number
• Driver’s license or other government identification number
• Account number, credit or debit card number, in combination with any required security code, access code, or password that would permit access to an individual’s financial account

On October 24, 2024, Starkweather & Shepley began mailing data breach notification letters to impacted individuals. Based on the breach notice sent to New Hampshire residents, Starkweather & Shepley is providing affected individuals with a list of the specific types of sensitive information impacted and complimentary credit monitoring services. A link to the form breach notification letters that Starkweather & Shepley filed with the Attorney General of New Hampshire is below.