Rockland Trust Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Rockland Trust Company regarding its recent data breach. The Rockland Trust data breach may have involved sensitive personal identifiable information belonging to over 2,600 individuals.

ABOUT ROCKLAND TRUST COMPANY:

Rockland Trust is a full-service commercial bank based in Massachusetts. Founded in 1907, Rockland Trust offers a wide range of banking, investment, and insurance services to businesses and individuals through retail branches, commercial lending offices, investment management offices, and residential lending centers, as well as through online, mobile and phone banking.3 With $19.3 billion in assets as of March 31, 2024, Rockland Trust serves individuals, families, and businesses through over 120 branches, 20 commercial lending centers, 11 investment management offices, and 8 mortgage centers in Massachusetts and Rhode Island.4 Headquartered in Rockland, Massachusetts, Rockland Trust employs over 1,000 individuals.

WHAT HAPPENED?

Recently, Rockland Trust reported to the Attorney General of Maine that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed. According to the breach notice Rockland Trust recently discovered that it was the subject of a cybersecurity incident on May 15, 2024. As a result, Rockland Trust launched an investigation to determine the nature of the incident.

Through its investigation, Rockland Trust learned that sensitive personal information regarding inactive Rockland Trust Bill Pay accounts was inadvertently shared with an unaffiliated third-party financial institution by one of Rockland Trust’s vendors.1 Once notified of the incident, Rockland Trust’s vendor assessed the information that was disclosed and worked with the unaffiliated financial institution to delete the data.1 The unaffiliated financial institution provided a certification of destruction to confirm the data was deleted, not used, and not transferred outside of their organization.1 As a result, Rockland Trust began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

  • Name
  • Social Security number
  • Address
  • Email
  • Bill pay ID
  • Member ID
  • Funding account number

 

In August 2024, Rockland Trust began mailing data breach notification letters to impacted individuals. Based on the breach notice sent to Maine residents, Rockland Trust is providing affected individuals with a list of the specific type of sensitive information impacted and complimentary credit monitoring services. A link to the form breach notification letters that Rockland Trust filed with the Attorney General of Maine is below.

If you received a breach notification letter from Rockland Trust Company:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

Contact Us Now

Please enable JavaScript in your browser to complete this form.
Name
Terms & Conditions and Privacy Policy

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

©2024 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.
PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY

©2024 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY