TradeZero America Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating TradeZero America, Inc. (“TradeZero”) regarding its recent data breach. The TradeZero data breach may have involved sensitive personal identifiable information belonging to over 14,000 individuals.

ABOUT TRADEZERO AMERICA, INC.:

TradeZero is an online brokerage firm based in New York. Founded in 2015, TradeZero offers retail investors commission-free stock trading and direct market access to US stocks.2 Today, TradeZero’s suite of desktop, web-based and mobile software platforms ZeroPro, ZeroWeb, and ZeroFree, accommodates all types of traders from beginners to active traders.2 Headquartered in Brooklyn, New York, TradeZero employs over 10 individuals.

WHAT HAPPENED?

Recently, TradeZero reported to the Attorney General of California that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed. According to the breach notice, on or around July 29, 2024, TradeZero learned of suspicious activity affecting the environment of its third-party vendor, Tawk.To.1 As a result, TradeZero launched an investigation to determine the nature of the incident.

Through its investigation, TradeZero determined that an unauthorized actor may have had access to personal information contained in certain files associated with customer communications that were contained on the Tawk.To platform.1 As a result, TradeZero began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

  • Name
  • Social Security number
  • Driver’s license number
  • Passport number
  • Financial brokerage information
  • Bank account information

 

On September 19, 2024, TradeZero began mailing data breach notification letters to impacted individuals. Based on the breach notice sent to California residents, TradeZero is providing affected individuals with a list of the specific type of sensitive information impacted and 12 months of complimentary credit monitoring services. A link to the form breach notification letters that TradeZero filed with the Attorney General of California is below.

If you received a breach notification letter from TradeZero America, Inc.:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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©2024 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY