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872.263.1100
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
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  • Strauss Borrelli PLLC
  • September 19, 2024

Platinum Technology Resource Cybersecurity Incident Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Platinum Technology Resource (“Platinum”) regarding its recent cybersecurity incident. The Platinum cybersecurity incident may impact the privacy of sensitive personal information belonging to an undetermined number of individuals.

ABOUT PLATINUM TECHNOLOGY RESOURCE:

Platinum is an election technology and services company based in Illinois. For over 35 years, Platinum has offered a wide range of services to counties throughout the state of Illinois to accommodate core election applications and voter registration database requirements mandated by the Help America Vote Act.3 Today, Platinum’s products and services include voter registration services, election-day support, ballot management, tabulation, and election management software.4 Platinum is headquartered in Batavia, Illinois.

WHAT HAPPENED?

Recently, it was reported by an online source that Platinum had experienced a cybersecurity incident impacting the privacy of its data. According to this source, a cybersecurity researcher discovered 13 non-password-protected databases that contained millions of records belonging to Platinum.1 The exposed databases contained 4.6 million documents with lists of available or active voters, absentees, early mail-in voting records, and duplicate voters.1 Other documents marked as “voter records” contained far more potentially sensitive personal information, including full name, physical address, some email addresses, date of birth, Social Security numbers (full and partial) or driver’s license number, and historical voting records.1 The databases also contained copies of voter registration applications, death certificates, and records of change of address, jurisdiction, or state.1 Additionally, there were candidate documents (such as statements of candidacy) detailing contact information, as well as petitions with voter signatures, addresses, candidate loyalty oath, economic interest, and supporting documentation.1 Documents marked as official ballot templates for primaries and general elections were similarly available.1

 

According to the source, after discovering the exposed information, the researcher attempted to contact Platinum but received no response. Upon further investigation, the researcher determined that another company, Magenium Solutions, was responsible for technical support for Platinum. During a phone call to Magenium, the researcher was told that Magenium would look into the issue and inform Platinum.1 A day later public access to the databases was restricted.1 At this time, it is not known how long these documents were exposed to the public or if anyone else may have accessed the database.1 As of September 19, 2024, Platinum has not publicly acknowledged the data exposure or confirmed whether the incident resulted in a data breach.

If you received a breach notification letter from Platinum Technology Resource or Magenium Solutions:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

LINKS:

[1] https://www.vpnmentor.com/news/report-election-records-breach/

[2] https://www.wired.com/story/illinois-voter-databases-exposed/?utm_social-type=owned&utm_medium=social&utm_source=twitter&mbid=social_twitter&utm_brand=wired

[3] https://platinumelection.com/

[4] https://platinumelection.com/solutions-services/

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

Facebook Instagram Linkedin

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