Carespring Health Care Management Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Carespring Health Care Management, LLC (“Carespring”) regarding its recent data breach. The Carespring data breach involved sensitive personal identifiable information and protected health information belonging to over 76,000 individuals.

ABOUT CARESPRING HEALTH CARE MANAGEMENT, LLC:

Carespring is a healthcare system based in Ohio. Founded in 1983, Carespring specializes in senior living care, offering healthcare services and living assistance to individuals. The services and living options provided by Carespring include skilled nursing, rehabilitation, nursing homes, independent living, assisted living, hemodialysis nursing care, and memory care facilities.3 Headquartered in Loveland, Ohio, Carespring has over 15 locations across Ohio and Kentucky and employs over 1,000 individuals.

WHAT HAPPENED?

Recently, Carespring reported to the Attorney General of Maine that it had experienced a data breach in which the sensitive personal identifiable information and protected health information in its systems may have been accessed. According to the breach notice, on October 28, 2023, Carespring detected suspicious activity within its network environment. As a result, Carespring launched an investigation to determine the nature of the incident.

Through its investigation, Carespring learned that sensitive personal information in its systems may have been viewed and taken by an unauthorized actor between October 12 and October 28, 2023. As a result, Carespring began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. While the information impacted varies depending on the individual, the type of information potentially exposed includes:

  • Name
  • Social Security number
  • Address
  • Driver’s license number
  • Passport number
  • Tax identification number
  • Financial information
  • Credit card information
  • Medical information
  • Health insurance information

 

On August 15, 2024, Carespring began mailing data breach notification letters to impacted individuals. Based on the breach notice sent to Maine residents, Carespring is providing affected individuals with a list of the specific type of sensitive information impacted and 12 months of complimentary credit monitoring services. A link to the form breach notification letters that Carespring filed with the Attorney General of Maine is below.

If you received a breach notification letter from Carespring Health Care Management, LLC:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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©2024 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY