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872.263.1100
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
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    • Camile Alvarez
    • Carolyn Chen
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    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
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  • Strauss Borrelli PLLC
  • August 2, 2024

Brownell Travel Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Brownell Travel, Inc. (“Brownell”) regarding its recent data breach. The Brownell data breach may have involved sensitive personal information belonging to over 12,800 individuals.

ABOUT BROWNELL TRAVEL, INC.:

Brownell is a travel advisory company based in Alabama. Founded in 1887, Brownell’s team of advisors designs and plans trips for clients, whether based on destination or travel interest. Today, Brownell has partnerships with multiple travel providers, hotels, and other companies to help design trips with better amenities. Additionally, Brownell’s Hosting and Mentoring programs help aspiring travel advisors build experience and grow their independent businesses. Headquartered in Birmingham, Alabama, Brownell employs over 50 individuals.

WHAT HAPPENED?

Recently, Brownell reported to the Attorney General of Maine that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed. According to the breach notice, last year Brownell discovered suspicious activity within its computer systems. As a result, Brownell launched an investigation to determine the nature of the incident.

Through its investigation, Brownell learned that sensitive personal data may have been viewed or taken from its systems between November 10 and November 26, 2023. As a result, Brownell began a review of the data to determine what information had been impacted as well as identify the specific individuals affected. The exact type of personal information potentially exposed has not been made publicly available by Brownell. However, according to state reporting guidelines, “personal information” can include the following types of information:

  • Name
  • Social Security number
  • Driver’s license or state identification card number
  • Account number, credit card number or debit card number
  • Account passwords or personal identification numbers or other access codes

 

On July 30, 2024, Brownell began mailing data breach notification letters to impacted individuals. Based on the breach notices sent to Maine residents, Brownell is providing some impacted individuals with a list of the specific type of sensitive information impacted and 24 months of complimentary credit monitoring services. A link to the form breach notification letter that Brownell filed with the Attorney General of Maine is below.

If you received a breach notification letter from Brownell Travel, Inc.:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

LINKS:

[1] https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/27c44cba-7fbd-4004-b42a-bdd0b7b670a8.html

[2] https://www.brownelltravel.com/

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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