Artisans’ Bank Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Artisans’ Bank regarding its recent data breach. The Artisans’ Bank data breach may have involved sensitive personal identifiable information belonging to an undetermined number of individuals.  

ABOUT ARTISANS' BANK:

Artisans’ Bank is a community bank based in Delaware. Founded in 1861, Artisans’ Bank offers a variety of financial products and services to individuals, including checking and savings accounts, money market accounts, certificates of deposit, credit and debit cards, mortgages, personal loans, and electronic banking. Additionally, Artisans’ Bank provides an array of banking services to businesses such as checking and savings accounts, commercial lending services, cash management services, credit cards, and investment services. Headquartered in Wilmington, Delaware, Artisans’ Bank has multiple locations throughout Delaware and employs over 50 individuals.

WHAT HAPPENED?

Recently, Artisans’ Bank reported to the Attorney General of the Commonwealth of Massachusetts that it had experienced a data breach in which the sensitive personal identifiable information in its systems may have been accessed and acquired. According to the breach notice, Artisans’ Bank detected suspicious activity related to employee email accounts on March 12, 2024. After securing its email tenant, Artisans’ Bank launched an investigation to determine the nature of the incident.

During its investigation, Artisans’ Bank determined that certain files containing sensitive data may have been accessed and acquired by an unauthorized third party between January 28, 2024, and March 12, 2024. Artisans’ Bank reviewed the compromised files to determine what information had been impacted as well as identify the specific individuals affected. On May 30, 2024, Artisans’ Bank finalized this review. The exact type of personal information potentially exposed has not been made publicly available by Artisans’ Bank. However, according to state reporting guidelines, “personal information” can include the following types of information: 

  • Name
  • Social Security number
  • Driver’s license or state issued ID card number
  • Financial account number, or credit or debit card number, with or without any required security code, access code, personal ID number, or password

 

On July 24, 2024, Artisans’ Bank began mailing data breach notification letters to impacted individuals. Based on the notices sent to Massachusetts residents, the letters provide impacted individuals with a list of the specific type of sensitive information impacted. A link to the form breach notification letter that Artisans Bank filed with the Attorney General of the Commonwealth of Massachusetts is linked below.

If you received a breach notification letter from Artisans' Bank:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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©2024 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY