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872.263.1100
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
  • Blog
    • Data Breach Blog
    • WARN Act Blog
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    • Data Breach Litigation
    • Privacy Litigation
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  • Contact Us
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    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
  • Blog
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  • Strauss Borrelli PLLC
  • July 2, 2024

Gaia Software Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Gaia Software, LLC (“Gaia”) regarding its recent data breach. The Gaia data breach may have involved sensitive personal identifiable information and protected health information belonging to over 21,000 individuals.

ABOUT GAIA SOFTWARE, LLC:

Gaia is a healthcare software solutions company based in Colorado. Founded in 1998, Gaia’s integrated Dialysis EHR Software is specifically designed to meet the unique needs of independent and hospital-based dialysis facilities for the delivery of quality patient care.3 In conjunction with its software solutions, Gaia provides expertise in dialysis billing by maintaining current account receivable balances, eliminating lost/dropped charges, or denied charges to maximize revenue and ROI.3 In addition, Gaia offers financial knowledge and guidance to support facility operations, regulatory compliance, and smart business decisions.3 Headquartered in Littleton, Colorado, Gaia employs over 10 individuals.

WHAT HAPPENED?

On or about February 5, 2024, Gaia discovered that it had experienced a data breach in which the sensitive personal identifiable and protected health information in its systems may have been accessed. Through its investigation, Gaia determined that an unauthorized third party accessed this sensitive information on January 27, 2024. On June 28, 2024, Gaia began notifying individuals whose information may have been impacted. The type of information potentially exposed includes:

  • Name
  • Social Security number
  • Address
  • Date of birth
  • Health information
  • Health insurance information

If you received a breach notification letter from Gaia Software, LLC:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

LINKS:

[1] https://gaiasoftware.com/wp-content/uploads/2024/06/Notice-of-Secutiry-Incident.pdf

[2] https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/4fe544a2-fced-4d3b-9b4f-f5e4f808c596.html

[3] https://gaiasoftware.com/

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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