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872.263.1100
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
  • Blog
    • Data Breach Blog
    • WARN Act Blog
  • Practices
    • Data Breach Litigation
    • Privacy Litigation
    • TCPA Litigation
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  • Contact Us
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  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
  • Blog
    • Data Breach Blog
    • WARN Act Blog
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  • Strauss Borrelli PLLC
  • May 6, 2024

Directive Communication Systems Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Directive Communication Systems, Inc. (“DCS”) regarding its recent data breach. The DCS data breach involved sensitive personal identifiable information belonging to over 1,500 individuals.

ABOUT DIRECTIVE COMMUNICATION SYSTEMS, INC.:

DCS is a real estate administration and management company based in Massachusetts. Founded in 2014, DCS provides estate planners and personal representatives with a powerful solution for managing personal accounts.2 When the time comes, DCS works with accounts to implement an estate’s final wishes which may include deletion, transference, memorialization, or other instruction.2 Headquartered in Milton, Massachusetts, DCS an additional location in Toronto, Canada.

WHAT HAPPENED?

Recently, DCS discovered that it had experienced a data breach in which sensitive personal identifiable information in its systems may have been accessed. Through its investigation, DCS determined that an unauthorized actor may have accessed this information on November 5, 2023. On May 3, 2024, DCS began notifying individuals whose information may have been impacted. The type of information potentially exposed includes:

  • Name
  • Social Security number

If you received a breach notification letter from Directive Communication Systems, Inc.:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

LINKS:

[1] https://apps.web.maine.gov/online/aeviewer/ME/40/a5d68016-11cb-4606-8d5a-a0a069f9f921.shtml

[2] https://www.directivecommunications.com/what-we-do/

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

Facebook Instagram Linkedin

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