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872.263.1100
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
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    • WARN Act Blog
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    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
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  • Strauss Borrelli PLLC
  • May 1, 2024

Harlowe Health Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Harlowe Health LLC, formerly Tandem Care LLC (“Harlowe”), regarding its recent data breach. The Harlowe data breach may have involved sensitive personal identifiable information belonging to an undetermined number of individuals.

ABOUT HARLOWE HEALTH LLC:

Harlowe is a healthcare cost solution provider based in New Hampshire. Today, Harlowe helps to reduce healthcare costs for employers, brokers, health plans, and TPAs, and support their mission to serve clients and members with quality, lower cost care options.2 To achieve this, Harlowe developed a smartphone app with easy access to nurse navigators, scheduling resources, rewards tracker, and more.2 Headquartered in Manchester, New Hampshire, Harlowe employs over 10 individuals.

WHAT HAPPENED?

On December 18, 2023, Harlowe discovered that it had experienced a data breach in which sensitive personal identifiable information in its systems may have been accessed. Through its investigation, Harlowe determined that an unauthorized actor may have accessed this information between December 16 and December 18, 2023. On April 23, 2024, Harlowe began notifying individuals whose information may have been impacted. The exact type of personal information potentially exposed has not been made publicly available by Harlowe. However, according to state reporting guidelines, “personal information” can include the following types of information:

  • Name
  • Social Security number
  • Driver’s license or state ID number
  • Taxpayer ID number
  • Passport number
  • Financial account or credit or debit card number
  • Password or access code for a financial account
  • Unique biometric data
  • Genetic information
  • Medical information (e.g., health records, medical diagnosis or treatment information)
  • Health insurance policy number

If you received a breach notification letter from Harlowe Health LLC:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

LINKS:

[1] https://ago.vermont.gov/document/2024-04-23-harlowe-health-data-breach-notice-consumers

[2] https://harlowehealth.com/markets/

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

Facebook Instagram Linkedin

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