2024-11-14-strauss-borrelli-logo-white-for-web-2
872.263.1100
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
  • Blog
    • Data Breach Blog
    • WARN Act Blog
  • Practices
    • Data Breach Litigation
    • Privacy Litigation
    • TCPA Litigation
    • WARN Act Litigation
  • Contact Us
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
  • Blog
    • Data Breach Blog
    • WARN Act Blog
  • Practices
    • Data Breach Litigation
    • Privacy Litigation
    • TCPA Litigation
    • WARN Act Litigation
  • Contact Us
872.263.1100
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
  • Blog
    • Data Breach Blog
    • WARN Act Blog
  • Practices
    • Data Breach Litigation
    • Privacy Litigation
    • TCPA Litigation
    • WARN Act Litigation
  • Contact Us
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
  • Blog
    • Data Breach Blog
    • WARN Act Blog
  • Practices
    • Data Breach Litigation
    • Privacy Litigation
    • TCPA Litigation
    • WARN Act Litigation
  • Contact Us
  • Strauss Borrelli PLLC
  • March 19, 2024

Citizens Bank of West Virginia Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Citizens Bank of West Virginia (“Citizens Bank”) regarding its recent data breach. The Citizens Bank data breach may have involved sensitive personal information belonging to over 35,000 individuals.

ABOUT CITIZENS BANK OF WEST VIRGINIA:

Citizens Bank is a locally owned community bank based in West Virginia. Founded in 1924, Citizens Bank provides a comprehensive line of banking, trust and investment products to consumers and businesses, including checking and savings accounts, credit and debit cards, loans, mortgages, and digital banking services.3 Headquartered in Elkins, West Virginia, Citizens Bank has five additional locations and employs over 50 individuals.

WHAT HAPPENED?

Recently, Citizens Bank discovered that it had experienced a data breach in which sensitive personal information in its systems may have been accessed and acquired. Through its investigation, Citizens Bank determined that an unauthorized party may have accessed this sensitive information between November 15 and November 27, 2023. On March 18, 2024, Citizens Bank began notifying individuals whose information may have been impacted. The exact type of personal information potentially exposed has not been made publicly available by Citizens Bank. However, according to state reporting guidelines, “personal information” can include the following types of information:

  • Name
  • Social Security number
  • Driver’s license or identification card number
  • Any single data element from the definition of PI when not in connection with the individual’s first name or first initial and last name, if the information is compromised, would be sufficient to permit a person to fraudulently assume or attempt to assume the identity of the person whose information was compromised.

If you received a breach notification letter from Citizens Bank of West Virginia:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

LINKS:

[1] https://apps.web.maine.gov/online/aeviewer/ME/40/88f99d15-be9b-4478-8555-45ab5e9f9a9a.shtml

[2] https://dojmt.gov/wp-content/uploads/Consumer-notification-letter-1199.pdf

[3] https://www.citizenswv.com/about-us/mission-core-values/

Data Breach Website Blog Form
  • Contact Us

  • Learn about your legal rights

  • Format: (000) 000-0000.
  • By clicking Submit, you agree to our Terms & Conditions and Privacy Policy.

  • Should be Empty:

Contact Us

Learn about your legal rights

Please enable JavaScript in your browser to complete this form.
Name *
Terms & Conditions and Privacy Policy *
Privacy Policy  |  Terms & Conditions
Loading

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

Recent Posts

  • All Posts
  • Data Breach
Business Finance, accounting, contract, advisor investment consulting marketing plan for the company with using tablet and computer technology in analysis.

Cetera Financial Group Data Breach Investigation

March 25, 2026
Austin Plastic & Reconstructive Surgery Data Breach Investigation

Austin Plastic & Reconstructive Surgery Data Breach Investigation

March 25, 2026
Abstract Red Background with Binary Code Numbers. Data Breach, Malware, Cyber Attack, Hacking Concept

Mister Guns Data Breach Investigation

March 25, 2026
Business Finance, accounting, contract, advisor investment consulting marketing plan for the company with using tablet and computer technology in analysis.

Hightower Data Breach Investigation

March 24, 2026
Nurse giving glass of water to elderly woman in wheelchair at retirement home. Assisting senior people

Cedar Valley Hospice Data Breach Investigation

March 23, 2026

Contact Us Now

Please enable JavaScript in your browser to complete this form.
Name *
Terms & Conditions and Privacy Policy *
Privacy Policy  |  Terms & Conditions
Loading

Featured Blog Posts

Cyber security data protection business technology privacy concept. 3D illustration.Data breach.

Keesal, Young & Logan Data Breach Investigation

December 1, 2024
Read More
Global cyber attack around the world with planet Earth viewed from space and internet network communication under cyberattack with red icons, worldwide propagation of virus online

Chimienti & Associates Data Breach Investigation

October 25, 2024
Read More
Yellow, green sponges and blue mitts for washing and microfiber fabric with cleaner cloth on white car

Autobell Car Wash Data Breach Investigation

October 23, 2024
Read More
Genetic research and Biotech science Concept. Human Biology and pharmaceutical technology on laboratory background.

Summit Pathology Data Breach Investigation

October 21, 2024
Read More
Medicine doctor write electronic medical record on tablet. DNA. Digital healthcare and network connection on hologram modern virtual screen interface, medical insurance, technology and network.

Boston Children’s Health Physicians Data Breach Investigation

October 11, 2024
Read More
a pile of books in front of university

Blackburn College Data Breach Investigation

March 11, 2024
Read More

What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

Facebook Instagram Linkedin

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

Facebook Instagram Linkedin

©2026 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.
PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY

©2026 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

PRIVACY POLICY  |  TERMS & CONDITIONS  |  COOKIE POLICY