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872.263.1100
  • Firm
  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
  • Blog
    • Data Breach Blog
    • WARN Act Blog
  • Practices
    • Data Breach Litigation
    • Privacy Litigation
    • TCPA Litigation
    • WARN Act Litigation
  • Contact Us
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  • Our Team
    • Samuel J. Strauss
    • Raina Borrelli
    • Camile Alvarez
    • Carolyn Chen
    • Andrew Gunem
    • Cassandra Miller
    • Stephen Pigozzi
    • Brittany Resch
    • Carly Roman
    • Sarah Soleiman
    • Marguerite Willis
  • Blog
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  • Strauss Borrelli PLLC
  • October 5, 2023

Mission Health Data Breach Investigation

Strauss Borrelli PLLC, a leading data breach law firm, is investigating Mission Health regarding its recent data breach. The Mission Health data breach involved sensitive personal identifiable information and protected health information belonging to an undetermined number of individuals.

ABOUT MISSION HEALTH:

Mission Health is a hospital and healthcare provider serving western North Carolina. A collective of 8 hospitals, Mission Health offers its patients comprehensive healthcare services, including emergency and trauma care, primary care, cancer care, cardiology, genetics and personalized medicine, imaging, laboratory services, mental and behavioral health, neurology, rehabilitation, and surgery. Headquartered in Asheville, North Carolina, Mission Health was founded in 1885 by four women who had a vision to create a place to help care for the people of Ashville. Today, over 135 years later and with over 10,000 employees, Mission Health is the largest employer in western North Carolina.

WHAT HAPPENED?

On May 31, 2023, a third-party vendor of Mission Health, Nuance Communications, discovered that it had experienced a data breach in which the sensitive personal identifiable information and protected health information in its systems may have been accessed. Through its investigation, Nuance Communications determined that an unauthorized actor may have accessed this sensitive information through a vulnerability in the MOVEit file sharing platform between May 28 and May 29, 2023. On September 22, 2023, Nuance Communications began contacting individuals whose information may have been impacted. The type of information exposed includes:

  • Name
  • Social Security number
  • Date of birth
  • Address
  • Health insurance information
  • Demographic information
  • Medical information

If you received a breach notification letter from Mission Health or Nuance Communications, Inc.:

We would like to speak with you about your rights and potential legal remedies in response to this data breach. Please fill out the form, below, or contact us at 872.263.1100 or sam@straussborrelli.com.

LINKS:

[1]https://www.nuance.com/moveit-support.html

[2] https://apps.web.maine.gov/online/aeviewer/ME/40/66187ace-3687-41c3-ab65-33363ae1f399.shtml

[3] https://dojmt.gov/wp-content/uploads/Consumer-notification-letter-686.pdf

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

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What can you do if you were impacted by a data breach?

If you were impacted by a data breach, you may consider taking the following steps to protect your personal information.

  1. Carefully review the breach notice and retain a copy;
  2. Enroll in any free credit monitoring services provided by the company;
  3. Change passwords and security questions for online accounts;
  4. Regularly review account statements for signs of fraud or unauthorized activity;
  5. Monitor credit reports for signs of identity theft; and
  6. Contact a credit bureau(s) to request a temporary fraud alert.

One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

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One Magnificent Mile
980 N Michigan Avenue, Suite 1610
Chicago, Illinois 60611

Phone: 872.263.1100
Toll Free: 866.748.6220

Facebook Instagram Linkedin

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©2026 STRAUSS BORRELLI PLLC. ALL RIGHTS RESERVED. ATTORNEY ADVERTISING.

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